FAQs

All orders placed are shipped within 3-5 business days (excluding major holidays and weekends.) Please allow for discrepancies.

You will receive an email with your tracking information.

CREVICE COMPANY is not responsible for any lost or stolen shipments confirmed delivered by the courier. We advise you contact your payment provider. CREVICE COMPANY may investigate a lost package for select cases. If your package was lost, Contact Us Here

You have up to 2 weeks upon receiving your shipment to return items purchased on the webshop.

Item must be in new, unused condition.

We have the right to refuse reimbursement, return or exchange if product does not meet standards upon arrival.

Due to the limited nature of our products, we currently do not offer size swaps. If you would like a different size, please return your existing order for a refund, and place a new order for the correct size. Please make sure to check your order carefully.

CREVICE COMPANY products often utilize aging/faded alterations on product, these details/alterations are intentional and do not interfere with product usage.